Common questions
What counts as an "image"?
Each AI-generated image consumes one credit. Generating 3 Ad Creator concepts uses 3 credits. A format board counts as 1 credit, and a Full Campaign uses about 11. A/B scoring, strategy and text-only critiques don't consume image credits, and a failed generation is refunded automatically.
What is Founders Pricing?
The first 100 paying customers lock in a discounted rate for life — across every tier. Starter at $19/mo, Pro at $39/mo, Team at $79/mo. As long as you maintain an active subscription, your rate never increases. If you upgrade tiers, you pay the Founders rate for that tier, not the standard price.
Can I cancel at any time?
Yes. Cancel any time from your account. No cancellation fees. Your plan stays active until the end of your billing period. Note: if you cancel, you lose your Founders rate and would pay standard pricing if you re-subscribe.
Do unused credits roll over?
Monthly plan credits reset each billing cycle and do not roll over. One-time top-up credits never expire and stack on top of your monthly quota.
What's included in the free tier?
Every free account gets one free Full Campaign: the concepts, the 8-format board, the carousel, the storyboard and the e-blast, built from your brief. Exporting the client PDF and downloading the assets come with Pro. The free tier also includes the Ad Audit (scoring, critique, recommendations and CTA suggestions), 5 sessions per day. No credit card required.
How do Team seats work?
Team includes multi-user access, with seats provisioned on request: subscribe, then email
support@advisionai.studio with your teammates' emails.
What is the refund policy?
Subscriptions and Campaign Packs are refundable within 7 days of purchase, provided no more than 10% of the included credits have been used. Email
support@advisionai.studio to request one.